Virginie Schweitzer
- Centre de Recherche en Gestion des Organisations (EA 7317) (CREGO)
- Université de Haute-Alsace (UHA) Mulhouse - Colmar (Université de Haute-Alsace (UHA))
Publications
Publications
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When smart meters backfire on energy transition internalization: Ethical electricity suppliers' mitigation of consumer data vulnerability and attendant psychological disempowermentTechnological Forecasting and Social Change, 2023, 194, ⟨10.1016/j.techfore.2023.122738⟩ |
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How a smart technology imposed by an organization can arouse ambivalent psychological empowerment : an approach leveraging the theory of social representationsJournal of Organizational Psychology, 2021, 21 (3), pp.144-165 |
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Self-construals as the locus of paradoxical consumer empowerment in self-service retail technology environmentsJournal of Business Research, 2021, 126, pp.291-306. ⟨10.1016/j.jbusres.2020.11.027⟩ |
Customer Relationships as a Factor of Resistance: The Case of Smart Feedback ToolsThierry Delécolle, Florence Jacob, Isabelle Prim-Allaz. New Frontiers of Customer Strategy: Managing Sustainable, Environmental and Ethical Transitions, Wiley; ISTE, pp.171-181, 2024, 9781786308504 |
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La relation client comme facteur de résistance du client : le cas des outils de smart feedbackThierry Delécolle, Florence Jacob, Isabelle Prim-Allaz. Nouveaux territoires de la stratégie clients : manager les transitions responsables, environnementales et éthiques, ISTE Editions, 2023, Collection innovation, entrepreneuriat et gestion, 978-1-78405-973-6 |